At The Universe Tour And Travels, we value your trust and are committed
to protecting your personal information. This Privacy Policy explains
how we collect, use, store, and safeguard your data when you interact
with our website, contact us, or use our travel services.
By accessing our website or availing our services, you agree to the
practices described in this Privacy Policy.
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1. COMPANY DETAILS
Business Name: The Universe Tour And Travels
Website: https://theuniversetour.in/
Registered Address: 14 BB Ganguly Street, Room - 106, 2nd Floor, Kolkata
– 700012, West Bengal, India
Contact Numbers: +91 8967466630 | +91 7807668771
Email: theuniversetravels@gmail.com
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2. INFORMATION WE COLLECT
We may collect the following types of information from customers and
website visitors:
a. Personal Information: • Full name
• Phone number
• Email address
• Residential or billing address
• Government-issued ID details (only when required for travel
bookings)
b. Travel-Related Information: • Travel dates and destinations
• Passenger details
• Booking preferences
c. Technical Information: • IP address
• Browser type
• Device information
• Website usage data
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3. HOW WE USE YOUR INFORMATION
The collected information is used for the following purposes:
• To process travel bookings and reservations
• To communicate booking confirmations and updates
• To respond to inquiries and customer support requests
• To comply with legal and regulatory requirements
• To improve our website and services
• To send promotional offers (only with user consent)
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4. SHARING OF INFORMATION
We do not sell, rent, or trade your personal information. Your data may
be shared only with:
• Airlines, hotels, transport providers, and service partners for
booking purposes
• Government authorities where legally required
• Payment gateways for secure transaction processing
All third parties are obligated to maintain confidentiality and data
security.
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5. DATA SECURITY
We implement reasonable technical and organizational measures to protect
your personal data against unauthorized access, misuse, loss, or
alteration.
While we strive to protect your information, no method of transmission
over the internet is completely secure. Therefore, absolute security
cannot be guaranteed.
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6. COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies to enhance user experience and analyze
website traffic. Cookies help us understand user preferences and improve
our services.
Users can disable cookies through their browser settings if they prefer.
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7. DATA RETENTION
We retain personal information only for as long as necessary to fulfill
the purposes outlined in this policy or as required by applicable laws
and regulations.
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8. USER RIGHTS
You have the right to: • Request access to your personal data
• Request correction of inaccurate information
• Request deletion of data, subject to legal obligations
• Withdraw consent for promotional communications
Requests can be made by contacting us via email or phone.
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9. CHILDREN’S PRIVACY
Our services are not intended for children under the age of 18. We do
not knowingly collect personal information from minors.
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10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not
responsible for the privacy practices or content of those external
sites.
Users are encouraged to review the privacy policies of any third-party
websites they visit.
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11. CHANGES TO THIS PRIVACY POLICY
The Universe Tour And Travels reserves the right to modify or update
this Privacy Policy at any time without prior notice. Updated versions
will be posted on our website.
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12. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance
with the laws of India. Any disputes shall fall under the jurisdiction
of courts in Kolkata, West Bengal, India.
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